The Birth of Beyond Wrapture
Owner: Debra Pender
Direct Line: 250 860 9727
Spa Telephone: 250 448 8899 1 866 548 8899
E-mail: debra888@beyondwrapture.com
Web Page: www.beyondwrapture.com
www.kelownaspa.ca
Headquarters Mailing Address:
1965 Richter Street, Kelowna, BC V1Y 2N4
Philosophy: At Beyond Wrapture we believe that as a person nurtures their three aspects of Wholeness – Body, Mind & Spirit – they will develop the courage and the confidence to step beyond limits previously set for themselves through environmental or genetic predisposition to become that which they are: perfect, whole and complete.
Logo: Wholeness = Strength - the trademarked “Lady in the Circle” design represents “Wholeness” and the pyramid that represents “Strength” is bridged by the words “Beyond Wrapture”
Company Vision: To become international leaders in the Spa Industry by providing exceptional, unique spa services and products in resort hotels and special locations throughout the Okanagan Valley. We will accomplish this through the development and implementation of a profitable business model that offers growth for the company and its employees.
Locations: 4total – 1 Ski Resort, 2 Lakeside Resorts, 1 Downtown Kelowna,
Number of Employees: 15-25, depending on the season.
Specialty: Aromatherapy and Vinotherapy spa treatments that use processes and products made with our own specially blended essential oils, lotions, and body scrubs and local ingredients.
Newest Treatments/Services: Vinotherapy and the new Ideal Protein Weight loss/management program
Product Lines: Jane Iredale natural, mineral-based cosmetics, Matrix hair care and barbering products, Phytomer Skin Care products and Beyond Wrapture salts, lotions and essences and massage oils. OPI gel nail applications and Polishes, Gewhol foot care.
Accolades: Voted 16 years in a row as # 1 Day Spa in the Central Okanangan & voted #1 in Canada for Vinotherapy Services in May 2007 by Glow Magazine. West Jet Value Awards and numerous articles and newspaper article accolades published in many countries including Japan and Mexico.
Beyond Wrapture Day Spas: Biography of Debra Pender, Owner
As a young woman, Debra Pender spent a year travelling in Europe. During that trip, Europeans who regularly visited health spas for therapeutic relaxation treatments inspired her. At the time, Debra thought of the spa treatments as extravagant, yet it was a way of life in Europe.
Returning to Canada in 1974, Debra took on many challenging careers in the Hotel & Hospitality industry. When she relocated to Saskatoon in 1980, she became one of the first IBM Business Equipment re-sellers in Canada. “It was a great learning experience,” Debra recalls. “I learned that devotion and great ideas are not always enough to run a successful business. It prepared me well for my future career.”
Returning to British Columbia in 1986, Debra decided to follow her heart and took a job at the YWCA as a community social program facilitator and fitness instructor. “That was the beginning of my belief that if I love what I choose to do for a living, the money would follow. This work re-ignited my interest in health and wellness and before long, I was asked to be a Behavior Counselor at the then popular Nutri/System Weight Loss Centre. “It was my job to inspire and encourage others to become healthy and fit.”
By the early 1990s, Debra recognized a growing trend in short, relaxation-driven getaways, which led to the idea of opening a day spa. “My research showed that there were very few full-service aromatherapy day spas operating in the province, or in the country, for that matter. On May 1, 1994 I opened Beyond Wrapture Urban Day Spa & Retreat, the first of its kind to open in Kelowna.”
Committed to “nurturing the three aspects of body, mind and spirit” the spa specializes in aromatherapy treatments, the art of using various essential oils to stimulate or relax the nervous system. Possessing a keen interest in the Ancient Healing Arts, Debra has introduced unique services to her spa menu and continues to develop trend-setting relaxation therapies.
In January 2001 the Beyond Wrapture Day Spa at Chateau Big White opened at Big White Ski Resort and was then followed in the fall of 2003 by a third location at the Coast Capri Hotel in Kelowna. By the winter of 2004, a fourth location at Silver Star Resort opened and Debra’s fifth spa at the Borgata Lodge at Quail’s Ridge opened in April 2005. July 2006 Lake Okanagan Resort opened a Beyond Wrapture Resort Spa and the most recent addition is the Beyond Wrapture Day Spa at the Summerland Waterfront Resort in Summerland, just south of Kelowna in keeping with the current times Debra sold the Silver Star Beyond Wrapture to a former Staffer who also has taken over the Quail Ridge location under the name of Ousia Day Spa - dealing with the challenges of the recession has had some silver linings Debra said : "Managing a few less spas has helped me get to 'get back into the Spas' and be in closer contact with the staff I now have."
A devotee of the popular business book The E-Myth Revisited, Debra has implemented many of author Michael E. Gerber’s recommended strategies to continue to manage her business curves. “I have experienced challenges stepping out of my job as a spa technician in 2001 and now I work diligently on my company -- developing systems and efficiencies, marketing strategies and business alliances, employment policies and training procedures.”
She also remains focused on the well-being of each Beyond Wrapture client. ”We are dedicated to the core concept that preventative health is found in relaxation. I remain committed to developing and delivering stress-relieving treatments in an atmosphere of tranquility. We want our clients to leave the spa feeling revitalized and ready to welcome the world.”
Each spa has its own theme designed accordingly to the ancient art of feng shui. “I work with feng shui master Ken Leung,” says Pender. “I believe encouraging the natural of flow of energy at each Beyond Wrapture spa adds to our clients’ sense of well-being and enhances their overall experience.”
Beyond Wrapture Day Spas Locations
Character House Location: May 1st, 1994 Opening its doors in 1994, this was Kelowna’s premier full service spa facility and the original Beyond Wrapture Day Spa however today the Character House is now the head office and call center for all the BWDSpas and the home of the cottage industry that provides the Beyond Wrapture Vinotherapy & Aromatherapy Products that are used all our services.
Big White Resort: January 20, 2001 In 2001, the Beyond Wrapture Spa at Chateau Big White debuted, the ski resort’s first full-service hotel spa. Services are available to the public and the hotel guests. The spa operates seven days a week, from 9:30 am to 7:00 pm daily, during the ski season, mid-November through early April. Facilities include four treatment rooms, a Japanese bath, and a sauna. The Spa’s reception area is easily converted into a hospitality lounge for groups who wish to book the spa for an entire day. The Beyond Bliss Soak & Glow Massage is an authentic Japanese treatment package that begins with a soak in a specialty tub, overflowing with Beyond Wrapture essences and rose petals. Gloves imported from Japan assist the practitioner to perform the “Akasuri” body scrub in the traditional manner before the client is rinsed. After a brief sauna, the client enjoys a sesame oil & yogurt massage. Big White is a 45-minute transfer from Kelowna and is the region’s premier winter resort.
Coast Capri Hotel: August 24th, 2003
Beyond Wrapture Spa at Coast Capri Hotel in Kelowna opened in August 2003 and provides services to the public seven days a week, year round. Facilities include steam room, dry sauna, Japanese bath, and Vichy shower. In addition to all of Beyond Wrapture’s unique full body services, this spa also offers a full range of esthetic services, including make-up. The décor and design of this Asian-themed spa instills a sense of tranquility and includes a Secret Garden room, where guests can relax before treatments.
Silver Star Resort: November 20th, 2004 to November 20, 2008
In November 2004, Beyond Wrapture Spa at Silver Star Resort was launched and has since been sold to former staff Sarah Failler operating this location now as Ousia Day Spa.
Borgata Lodge at Quail Ridge: April 9th, 2005 to October 15, 2009
At Beyond Wrapture every Spa has a theme that is unique and reflects its environment and this sanctuary is located on the outskirts of Kelowna, just minutes from the Kelowna International Airport; the perfect place to escape to a simpler life. Located in the Borgata Lodge, overlooking The Bear and The Quail Okanangan Golf Club’s championship golf courses this spa mirrors the enchantment of timeless Tuscany. The rooms are named after the Roman Gods: Atlas, Artmetis, Apollo, Athena, and Aurora with the hair salon aptly named after Aphrodite including a hair wash/scalp treatment station, Asclepius. Spai-ing, Golfing, this is a golf enthusiast's paradise and Beyond Wrapture has everything you need when you finish those 18 holes under our summer sun. A specialty package has been designed for the golf enthusiasts called the “Whole in One” where the golfer in the family can do 9 holes and while the golfer’s partner can relax at the Spa and enjoy a Manicure, Pedicure & Beyond Wrapture Signature Facial. When the golfer is finished the “9 holes” the couple can enjoy the Beyond Wrapture Signature Massages in our couple’s room, Atlas … where they can take the weight of the world off their shoulders.
Lake Okanagan Resort: July 20th, 2006
Twenty Minutes from downtown Kelowna but a world away is the best description of how you feel when you leave this Moroccan themed full service spa. It is brightly coloured with pastels that reflect the ancient seaside city of Carthage with a view that transports you back in time. You will find our “Medina” (old city) fountain in the reception area just as the fountains were in ancient times when ‘going to the fountain’ was the necessary means to retrieve water; today, it is our symbol of community. The esthetic stations are located in the “Kasbah”, the traditional fortress and palace of the Feudal rulers and our couples treatment room is named after the famous Dar El Makhzen, better know as the Sultan’s Palace, which is now a historic art museum in Marrakesh where the famous “Voyage of Venus” was first discovered.
Summerland Waterfront Resort: May 8th, 2008
This Resort Spa Hotel is located directly on the beach with a beautiful bird sanctuary and the Summerland Yacht club to one side providing an idyllic setting for the ultimate in relaxation. The concept of a New York City Spa came from the idea that this location is in the heart of the Okanagan surrounded by Orchards - so unlike the BIG GREEN APPLE of NEW YORK CITY. An opportunity to escape to a "Downtown Madison Avenue" or "the Great Broadway" is as close as Summerland Residents back door now! The drive from Kelowna is but 45 minutes of beautiful lakeside driving and Penticton is a mere 15 - 20 minute drive.
Direct Line: 250 860 9727
Spa Telephone: 250 448 8899 1 866 548 8899
E-mail: debra888@beyondwrapture.com
Web Page: www.beyondwrapture.com
www.kelownaspa.ca
Headquarters Mailing Address:
1965 Richter Street, Kelowna, BC V1Y 2N4
Philosophy: At Beyond Wrapture we believe that as a person nurtures their three aspects of Wholeness – Body, Mind & Spirit – they will develop the courage and the confidence to step beyond limits previously set for themselves through environmental or genetic predisposition to become that which they are: perfect, whole and complete.
Logo: Wholeness = Strength - the trademarked “Lady in the Circle” design represents “Wholeness” and the pyramid that represents “Strength” is bridged by the words “Beyond Wrapture”
Company Vision: To become international leaders in the Spa Industry by providing exceptional, unique spa services and products in resort hotels and special locations throughout the Okanagan Valley. We will accomplish this through the development and implementation of a profitable business model that offers growth for the company and its employees.
Locations: 4total – 1 Ski Resort, 2 Lakeside Resorts, 1 Downtown Kelowna,
Number of Employees: 15-25, depending on the season.
Specialty: Aromatherapy and Vinotherapy spa treatments that use processes and products made with our own specially blended essential oils, lotions, and body scrubs and local ingredients.
Newest Treatments/Services: Vinotherapy and the new Ideal Protein Weight loss/management program
Product Lines: Jane Iredale natural, mineral-based cosmetics, Matrix hair care and barbering products, Phytomer Skin Care products and Beyond Wrapture salts, lotions and essences and massage oils. OPI gel nail applications and Polishes, Gewhol foot care.
Accolades: Voted 16 years in a row as # 1 Day Spa in the Central Okanangan & voted #1 in Canada for Vinotherapy Services in May 2007 by Glow Magazine. West Jet Value Awards and numerous articles and newspaper article accolades published in many countries including Japan and Mexico.
Beyond Wrapture Day Spas: Biography of Debra Pender, Owner
As a young woman, Debra Pender spent a year travelling in Europe. During that trip, Europeans who regularly visited health spas for therapeutic relaxation treatments inspired her. At the time, Debra thought of the spa treatments as extravagant, yet it was a way of life in Europe.
Returning to Canada in 1974, Debra took on many challenging careers in the Hotel & Hospitality industry. When she relocated to Saskatoon in 1980, she became one of the first IBM Business Equipment re-sellers in Canada. “It was a great learning experience,” Debra recalls. “I learned that devotion and great ideas are not always enough to run a successful business. It prepared me well for my future career.”
Returning to British Columbia in 1986, Debra decided to follow her heart and took a job at the YWCA as a community social program facilitator and fitness instructor. “That was the beginning of my belief that if I love what I choose to do for a living, the money would follow. This work re-ignited my interest in health and wellness and before long, I was asked to be a Behavior Counselor at the then popular Nutri/System Weight Loss Centre. “It was my job to inspire and encourage others to become healthy and fit.”
By the early 1990s, Debra recognized a growing trend in short, relaxation-driven getaways, which led to the idea of opening a day spa. “My research showed that there were very few full-service aromatherapy day spas operating in the province, or in the country, for that matter. On May 1, 1994 I opened Beyond Wrapture Urban Day Spa & Retreat, the first of its kind to open in Kelowna.”
Committed to “nurturing the three aspects of body, mind and spirit” the spa specializes in aromatherapy treatments, the art of using various essential oils to stimulate or relax the nervous system. Possessing a keen interest in the Ancient Healing Arts, Debra has introduced unique services to her spa menu and continues to develop trend-setting relaxation therapies.
In January 2001 the Beyond Wrapture Day Spa at Chateau Big White opened at Big White Ski Resort and was then followed in the fall of 2003 by a third location at the Coast Capri Hotel in Kelowna. By the winter of 2004, a fourth location at Silver Star Resort opened and Debra’s fifth spa at the Borgata Lodge at Quail’s Ridge opened in April 2005. July 2006 Lake Okanagan Resort opened a Beyond Wrapture Resort Spa and the most recent addition is the Beyond Wrapture Day Spa at the Summerland Waterfront Resort in Summerland, just south of Kelowna in keeping with the current times Debra sold the Silver Star Beyond Wrapture to a former Staffer who also has taken over the Quail Ridge location under the name of Ousia Day Spa - dealing with the challenges of the recession has had some silver linings Debra said : "Managing a few less spas has helped me get to 'get back into the Spas' and be in closer contact with the staff I now have."
A devotee of the popular business book The E-Myth Revisited, Debra has implemented many of author Michael E. Gerber’s recommended strategies to continue to manage her business curves. “I have experienced challenges stepping out of my job as a spa technician in 2001 and now I work diligently on my company -- developing systems and efficiencies, marketing strategies and business alliances, employment policies and training procedures.”
She also remains focused on the well-being of each Beyond Wrapture client. ”We are dedicated to the core concept that preventative health is found in relaxation. I remain committed to developing and delivering stress-relieving treatments in an atmosphere of tranquility. We want our clients to leave the spa feeling revitalized and ready to welcome the world.”
Each spa has its own theme designed accordingly to the ancient art of feng shui. “I work with feng shui master Ken Leung,” says Pender. “I believe encouraging the natural of flow of energy at each Beyond Wrapture spa adds to our clients’ sense of well-being and enhances their overall experience.”
Beyond Wrapture Day Spas Locations
Character House Location: May 1st, 1994 Opening its doors in 1994, this was Kelowna’s premier full service spa facility and the original Beyond Wrapture Day Spa however today the Character House is now the head office and call center for all the BWDSpas and the home of the cottage industry that provides the Beyond Wrapture Vinotherapy & Aromatherapy Products that are used all our services.
Big White Resort: January 20, 2001 In 2001, the Beyond Wrapture Spa at Chateau Big White debuted, the ski resort’s first full-service hotel spa. Services are available to the public and the hotel guests. The spa operates seven days a week, from 9:30 am to 7:00 pm daily, during the ski season, mid-November through early April. Facilities include four treatment rooms, a Japanese bath, and a sauna. The Spa’s reception area is easily converted into a hospitality lounge for groups who wish to book the spa for an entire day. The Beyond Bliss Soak & Glow Massage is an authentic Japanese treatment package that begins with a soak in a specialty tub, overflowing with Beyond Wrapture essences and rose petals. Gloves imported from Japan assist the practitioner to perform the “Akasuri” body scrub in the traditional manner before the client is rinsed. After a brief sauna, the client enjoys a sesame oil & yogurt massage. Big White is a 45-minute transfer from Kelowna and is the region’s premier winter resort.
Coast Capri Hotel: August 24th, 2003
Beyond Wrapture Spa at Coast Capri Hotel in Kelowna opened in August 2003 and provides services to the public seven days a week, year round. Facilities include steam room, dry sauna, Japanese bath, and Vichy shower. In addition to all of Beyond Wrapture’s unique full body services, this spa also offers a full range of esthetic services, including make-up. The décor and design of this Asian-themed spa instills a sense of tranquility and includes a Secret Garden room, where guests can relax before treatments.
Silver Star Resort: November 20th, 2004 to November 20, 2008
In November 2004, Beyond Wrapture Spa at Silver Star Resort was launched and has since been sold to former staff Sarah Failler operating this location now as Ousia Day Spa.
Borgata Lodge at Quail Ridge: April 9th, 2005 to October 15, 2009
At Beyond Wrapture every Spa has a theme that is unique and reflects its environment and this sanctuary is located on the outskirts of Kelowna, just minutes from the Kelowna International Airport; the perfect place to escape to a simpler life. Located in the Borgata Lodge, overlooking The Bear and The Quail Okanangan Golf Club’s championship golf courses this spa mirrors the enchantment of timeless Tuscany. The rooms are named after the Roman Gods: Atlas, Artmetis, Apollo, Athena, and Aurora with the hair salon aptly named after Aphrodite including a hair wash/scalp treatment station, Asclepius. Spai-ing, Golfing, this is a golf enthusiast's paradise and Beyond Wrapture has everything you need when you finish those 18 holes under our summer sun. A specialty package has been designed for the golf enthusiasts called the “Whole in One” where the golfer in the family can do 9 holes and while the golfer’s partner can relax at the Spa and enjoy a Manicure, Pedicure & Beyond Wrapture Signature Facial. When the golfer is finished the “9 holes” the couple can enjoy the Beyond Wrapture Signature Massages in our couple’s room, Atlas … where they can take the weight of the world off their shoulders.
Lake Okanagan Resort: July 20th, 2006
Twenty Minutes from downtown Kelowna but a world away is the best description of how you feel when you leave this Moroccan themed full service spa. It is brightly coloured with pastels that reflect the ancient seaside city of Carthage with a view that transports you back in time. You will find our “Medina” (old city) fountain in the reception area just as the fountains were in ancient times when ‘going to the fountain’ was the necessary means to retrieve water; today, it is our symbol of community. The esthetic stations are located in the “Kasbah”, the traditional fortress and palace of the Feudal rulers and our couples treatment room is named after the famous Dar El Makhzen, better know as the Sultan’s Palace, which is now a historic art museum in Marrakesh where the famous “Voyage of Venus” was first discovered.
Summerland Waterfront Resort: May 8th, 2008
This Resort Spa Hotel is located directly on the beach with a beautiful bird sanctuary and the Summerland Yacht club to one side providing an idyllic setting for the ultimate in relaxation. The concept of a New York City Spa came from the idea that this location is in the heart of the Okanagan surrounded by Orchards - so unlike the BIG GREEN APPLE of NEW YORK CITY. An opportunity to escape to a "Downtown Madison Avenue" or "the Great Broadway" is as close as Summerland Residents back door now! The drive from Kelowna is but 45 minutes of beautiful lakeside driving and Penticton is a mere 15 - 20 minute drive.
